Simple pricing.
No surprises.
Start with a 14-day free trial on any plan. Upgrade, downgrade, or cancel anytime.
All prices in USD. Annual billing available at 20% discount.
All plans free during early access. Billing turns on with Launch 4.
Pick a plan that fits your workspace.
One workspace, every brand. Plans scale on apps, conversations, and seats — not per-user gotchas.
Free
Solo founders, side projects.
forever
- 1 app (AI agent)
- 3 user seats
- 2 channels (web + email)
- 500 AI conversations / month
- 50 MB knowledge base (up to 50 docs)
- Omazy DCX Inbox (basic)
- Basic analytics dashboard
- Omazy branding
- Community support
Pro
Growing teams, single brand.
per workspace / month
- 3 apps (AI agents)
- 10 user seats
- All messaging channels (WhatsApp, voice, social)
- 5,000 AI conversations / month
- 500 MB knowledge base (unlimited docs)
- Full DCX Inbox + collaboration
- Auto QA (50 reviews / month)
- Advanced analytics
- API access + Slack and standard integrations
- Remove Omazy branding
- Email support
Business
Multi-brand operators.
per workspace / month
- 10 apps (AI agents)
- 25 user seats
- All channels + custom domains
- 25,000 AI conversations / month
- 5 GB knowledge base
- Full DCX Inbox + collaboration
- Auto QA (300 reviews / month)
- Advanced analytics + cross-app rollup
- API access + all standard integrations
- White-label customer surfaces
- Audit log + advanced security
- Priority support + 8h SLA
- Unlimited apps + unlimited user seats
- All channels + on-prem connectors
- Unlimited AI conversations
- Unlimited knowledge base
- Full Auto QA (unlimited)
- Custom analytics
- API access + custom integrations
- SSO + SAML + IP allowlist
- HA/DR + Managed Private Cloud
- Custom SLA (≤2h critical), 24×7 support
- Dedicated CSM
- Custom DPA, SOC 2, regional data residency
Numbers shown are placeholders for early access. Final limits confirmed before Launch 4 billing.
Full feature comparison
| Feature | Free | Pro | Business | Enterprise |
|---|---|---|---|---|
| Apps (AI agents) | 1 | 3 | 10 | Unlimited |
| User seats | 3 | 10 | 25 | Unlimited |
| Channels | 2 (web + email) | All messaging | All + custom domains | All + on-prem connectors |
| Conversations/month | 500 | 5,000 | 25,000 | Unlimited |
| Knowledge base | 50 MB / 50 docs | 500 MB / unlimited docs | 5 GB / unlimited docs | Unlimited |
| DCX Inbox | Basic | Full + collab | Full + collab | Full + collab |
| Auto QA reviews/month | — | 50 | 300 | Unlimited |
| Analytics | Basic dashboard | Advanced | Advanced + cross-app | Custom |
| API access | — | |||
| Plugins & integrations | Starter set | Slack + standard | All standard | All + custom |
| Custom domains | — | — | ||
| White-label customer surfaces | — | Remove Omazy branding | Full white-label | Full white-label |
| Audit log + advanced security | — | — | ||
| SSO / SAML / IP allowlist | — | — | — | |
| HA/DR + Managed Private Cloud | — | — | — | |
| Custom SLA | — | — | 8h response | ≤2h critical |
| Dedicated CSM | — | — | — | |
| Support | Community | Priority email + SLA | Dedicated, 24×7 |
Need a custom enterprise solution?
Get tailored pricing, a custom security review, and a dedicated implementation team. Most enterprise deployments go live in under 6 weeks.
Pricing questions
A conversation is a single customer interaction session — from the first message to resolution, regardless of how many exchanges occur within it. Sessions that time out after 30 minutes of inactivity and resume count as new conversations.
Yes. Upgrades take effect immediately and you'll be charged a prorated amount. Downgrades take effect at the start of your next billing cycle.
Yes — annual billing saves you 20% compared to monthly billing. This is reflected in the pricing toggle above.
You'll receive an email alert at 80% usage. If you exceed your limit, conversations queue until you upgrade or your next billing cycle begins. We don't cut off service mid-interaction.
Yes. We offer 30% off for registered non-profits and verified early-stage startups (under 18 months, under $1M raised). Contact sales@omazy.cx with proof of status.
Absolutely. 14 days of full Starter-tier access, no credit card required. Your data is preserved if you upgrade at the end of your trial.
Have a different question? Contact our team →
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