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OUchat Agent

Agentic AI that converses and acts.

Not just another chatbot. OUchat Agent understands context, maintains persona, speaks your customer's language, and takes real action — from updating CRM records to creating support tickets — without human intervention.

Full-stack AI capabilities

Omnichannel presence

Webchat, WhatsApp, Facebook, Instagram, Email, Voice, Video — including Chat on the Go QR handoff for physical locations.

RAG-powered knowledge

Learns from your website, PDFs, knowledge bases, and API responses. Always up-to-date, zero manual training.

Persona & tone control

Configurable personality, tone profiles, and brand voice guidelines enforced at every response.

95+ languages

Multilingual AI that detects and responds in your customer's language automatically — including Arabic RTL, CJK, and European languages.

Real action capabilities

API integrations, CRM updates, ticket creation, appointment booking — the AI closes the loop without human handoff.

Built-in insights

CSAT tracking, sentiment analysis, topic clustering, and containment reporting — out of the box.

Hyper-local language support

Goes beyond translation. Understands Bangla (Bangladesh), Bahasa Malay (Malaysia), Banglish, Hinglish, Singlish, and regional dialects — so your AI sounds local, not foreign.

Proven outcomes

40%

Average Tier-1 deflection rate

Across banking, telco, and retail deployments.

35%

Reduction in average handling time

AI pre-qualification and context delivery to human agents.

48h

Average time to first live conversation

Standard channel setup. No months-long implementation.

Ready to deploy your AI agent?

Connect your first channel in under an hour. No coding required.

✓ No credit card required✓ 14-day free trial✓ Cancel anytime